FROMM quality principles

Our innovative products and production facilities have continued to evolve over the last 70 years ensuring that we always offer the highest quality service.

Quality

Design

Sustainable

Quality is our business - Masters in Design

The combination of FROMM and Octomeca allows us to provide over 90 years of experience in design and manufacturing. 

Our skilled teams who have been developing unique tools and automated strapping and wrapping solutions, regularly exceed our customers requirements across industry sectors always ready to achieve the highest possible level of load protection and securing. 

With the help of advanced 3D technologies, we are able to develop and simulate the functioning of our solutions.

It is a people's business

Our goal is 100% customer satisfaction, 100% of the time. 

With over twelve hundred trained and qualified employees across the globe, there is always someone available to assist you and your business

Our quality principles

Our Quality Principles are defined and strongly driven by the following management principles and behaviours:

  • Customer satisfaction by mutually profitable relationships – Ensuring long-term success by learning, anticipating and continuously working to exceed internal and external customers’ needs and expectations
  • Constant improvement and innovation – Continuing to improve, based upon efficient business processes, well-defined measurements and best practices. Never accepting the status quo as the best we can do
  • Do it right the first time – Meeting current requirements, using established procedures. Our goal is to complete each task without rework
  • Open communication – Free exchange of information, necessary to achieve common goals
  • Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment
  • Team work – Cooperative effort, toward common goals

Personal commitment

FROMM employees should give their customers what they require the first time, every time.

Sustainability

At FROMM, our innovative technologies, manufacturing processes and industry-leading products all work to benefit the environment – all over the world. We actively strive to develop and produce better products for a better planet.

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The FROMM Group

Established in 1947, FROMM is a market-leading manufacturer with years of experience in the development, sales and service of a wide range of handheld tools and automated systems for securing and protecting transport loads; including strapping, film wrapping and the Airpad® protecing packaging solutions, for extra protection of packaged products.

About the FROMM Group
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